Big or small, whatever the technology issue may be, Keith is here to solve it. When you don’t see behind the scenes, it can be easy to take working technology for granted – until something goes wrong! This week, we had the chance to learn a lot more about Keith and his role, as well as share appreciation for all that he does to maintain a smooth operation.
What’s your role at Akili and the most satisfying aspect about it?
I am an IT Consultant. I provide technical solutions and infrastructure to the point of it going unnoticed. Success is measured by little or no technical disruption for both end users and company services and operations.
How did you become interested in your line of work?
I was fascinated by the rapid technology development pre-dot com and seeing how the personal computer was going to transform everyone’s work and home life. I felt that this movement was the future, so I decided to make it my career.
What about Akili made you decide to join?
I was referred by a former coworker at a large corporation who had recently joined Akili. At first, I was hesitant leaving a large company for such a small entity, but once I met the owners and they shared the core values, the company direction, and their openness that I could walk into their office at any time to meet with them, I was sold.
What’s a memory that stood out to you at Akili?
A few core values come into play: Teamwork, Intensity, and Fun. In the earlier years of Akili, we were going through an acquisition of a Houston company and needed to move the acquired company’s IT infrastructure and desktop computers into the Akili Houston office over a weekend. The complete IT team traveled to Houston, rented a large truck, and worked long hours every day to get the move completed. At the end of each day, we made sure to decompress and enjoy some refreshments, play pool and share our best jokes.
In your opinion, what makes Akili different?
So many things. The culture: where work is just as important as having fun. The people: where everyone knows everyone and enjoys each other whether it’s on client projects or at company events. The teamwork: where collaboration leads to results.
What do you enjoy doing outside of work?
I enjoy going on bucket list vacations (Australia, New Zealand, Italy) with my wife, getting together with family and friends, and playing the frustrating and rewarding game of golf.
What keeps you motivated?
Many people feel intimidated by technology and embarrassed to ask for help. I’m driven to comfort people of this anxiety and provide technical assistance no matter how simple or complex their issue may be.
Tell us about some of the greatest advice you’ve ever received.
Live for today because yesterday is gone and tomorrow is not guaranteed. Life moves very fast, so make the best of it in the moment or you may regret it.
Anything else you’d like everyone to know?
I jumped out of a plane not only once, but twice (3,000 ft and 10,000 ft). Having this experience, I was able to convince my wife to para-glide off of a mountain in New Zealand.