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Employee Spotlight: Meet Jake Prince

With his knowledge and experience, Jake Prince knows the ins and outs of Anaplan to help keep your business at the top of its game. This week, we had the chance to learn about what keeps him motivated, what makes Akili different and more.

What’s your role at Akili and the most satisfying aspect about it?

I’m a consultant on the Business Planning Team, primarily responsible for building and supporting Anaplan models.  The most satisfying aspect of my job has been the diverse team that I work with.  It has been extremely rewarding to work with individuals who are dedicated to providing the best possible solutions to our clients, while also having a work-life balance, and always having fun.

How did you become interested in your line of work?

I’ve always been a people person, and someone who enjoys helping others with their problems.  I started my career as a financial analyst for a small tax company after finishing school, and after several years, the job became very repetitive from month to month.  I was ready for a new challenge where I engaged with people to address a client’s needs rather than being buried in my excel work all day.

What about Akili made you decide to join?

There are tons of reasons that I decided to join Akili, but I’m a firm believer in the 12 core values that Akili had laid out.  They served as a guide to let me know what kind of organization I was joining, and I knew I would fit right in.

What’s a memory that stood out to you at Akili?

In any organization, you will have employees who decide to look for new opportunities for growth, or seek out a new challenge.  However, at Akili, there have been at least 3 employees who left, worked a bit at their new job, and decided to return to Akili.  All of these individuals are excellent in their respective jobs and performance had no bearing on their return to Akili; it was simply the amazing culture and atmosphere that has been cultivated here.

In your opinion, what makes Akili different?

The culture – I’ve worked at places that say “We’re going to treat you like adults …” and “Work hard, play hard”, but mostly, it’s just lip service.  Here, the management team is focused on its employees, and it really shows in the culture.

What do you enjoy doing outside of work?

In my spare time, I enjoy playing guitar and piano, playing sand volleyball, going to live music events in Dallas, and traveling.  Also, I can’t forget about my Texas Longhorns!  Hook’em!

What keeps you motivated?

It is very rewarding to impact a client’s day to day work in a positive manner.  Delivering high quality solutions, and cutting down the time required to do a task from 1 week to 1 day, make the world of a difference to an organization.  I’m always looking for new ways to improve the quality of solutions delivered.

Tell us about some of the greatest advice you’ve ever received.

“Whether you think you can or cannot, you’re right.”  I try to keep this in mind throughout the day.  If you put your mind to something, you will be amazed at what you can do.  However, if you admit defeat right off the bat, you’ll never make any progress.

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Akili PHD: The Explorer


By Josh Fadley | ERP Practice Director

The best journeys help provide you answers that, in the beginning, you didn’t even think to ask.”

— Jeff Johnson, Adventurer, 180° South

One of my deepest passions in life is testing my limits and helping those around me to do the same. Regardless of race, religion, or creed it seems to me that there is an inherent call for us, as humans, to wander into the unknown in an attempt to challenge ourselves.

While I have been accused on several occasions (jokingly, I’m sure…) of having a sadomasochistic streak, I will own the fact that I enjoy watching myself and others suffer in a productive way. For example, many of the most joyous experiences I have shared with my children have resulted from seeing them struggle deeply with an intellectual, emotional, or physical challenge, and then watching them persevere through it.

But what is it that compels us to venture beyond our comfort zone? Legendary French alpinist Lionel Terray described mountain climbers as the “Conquistadors of the Useless” and I believe this term can be reasonably applied to a majority of pursuits in life (when going for a run, don’t we typically return right back to where we started?). Often at the end of a struggle, there may have been a zero net tangible change and the only thing that changed during that time was you.

This past summer, I had the privilege of leading my family on a self-supported trek in the Peruvian Andes on one the most strenuous adventures I have ever partaken. One particular day, after several extended days of hiking, my son decided he no longer wanted any of the local mules to pass him on the trail before we reached a particular pass in the mountains. He proceeded to spend the next three hours racing a set of mules over several miles and many thousands of feet of elevation gain. I have never seen him exert himself to that extent, and I have never seen him prouder of himself than when he reached the top of the pass.

And he still brags about that accomplishment today.

That is intensity. That is the passionate pursuit of excellence. Yes, the goal was completely arbitrary. And yet, aren’t most of our goals? We find something that we deem to have value and then must make a choice to compel ourselves forward, step-by-step, until we reach it. And yes, in the end what we have worked toward may not be as valuable as we originally thought and our net tangible change may ultimately be zero. But the end has never really been the point – it is always about the journey. The result of the perseverance is that we have reset our limits on what is “reasonable” and have discovered far more about ourselves than we ever thought we would.

How often, when we reflect back on our more lowly moments in life, do we realize that our greatest frustration and disappointment was borne from apathy rather than from a true challenge and the testing of our mettle?

For several of us at Akili, there has been an ongoing fascination with the Barkley Marathons, a race covering approximately 120 miles in the mountains of Tennessee with a cumulative elevation change totaling TWO TIMES that of climbing up and down Everest. This is a race in which few can enter and far fewer even come near the finish line. In over 30 years, out of approximately 1,000 incredible participants, only 15 unique individuals have completed the race to date.

In that documentary, a former competitor makes an offhanded comment that I find deeply profound when he says, quite simply, “I think we would all be better off with a little more suffering in our life”.

I believe all humans are hardwired to desire to challenge ourselves. Whether found in statements from a known atheist in Edward Abbey, who wrote, “May your trails be crooked, winding, lonesome, dangerous, leading to the most amazing view. May your mountains rise into and above the clouds.”, or passages from the Christian Bible that describe, in Romans 5:3, that “we rejoice in our sufferings, knowing that suffering produces endurance”, most human experience indicates that the most profound personal development comes from the most intense challenges we face.

Most simply, we can look at the foundation of physical strength development and the fundamentals of the human body for affirmation of this principle – we only grow stronger by tearing our muscles down. I believe this concept is baked into the very essence of our spirit and our souls.

Certainly, there are countless avenues through which people can identify their own physical and mental trials. While I often find my greatest opportunities for growth by traipsing through the wild world, whether it be running, hiking, trekking, or climbing, your area of passion may be something entirely different.

But, I would argue that desire is there for all of us. And I would encourage you to passionately pursue your own mountains.

In the words of Rudyard Kipling in his poem The Explorer:

“Something hidden. Go and find it. Go and look behind the Ranges—

“Something lost behind the Ranges. Lost and waiting for you. Go!”

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Employee Spotlight: Meet Christi Giffin

Christi Giffin knows how to make a new employee feel right at home, and will help keep you on the path to success when it comes to developing as a member of Akili. This week, we had the opportunity to learn a lot more about her and her role:

What’s your role at Akili and the most satisfying aspect about it? 

I am Akili’s Talent Development Manager. I am primarily responsible for learning and development activities, onboarding, and consultant staffing. The most satisfying aspect of my job is enabling and equipping our consultants to progress on the Akili Career Path to meet their professional goals and ultimately, to better serve our clients.

How did you become interested in your line of work?

I started my career as a Change Management consultant at a large consulting firm. After several years on the road, I decided to move to an internal resource management role to better align with my personal and professional goals. I have now spent more of my career in operational roles than I did as a consultant, but I still consider myself a change management practitioner. The only difference is that now my “client” is our consulting team.

What about Akili made you decide to join?

I decided to join Akili for so many reasons! But one of my favorite things I noticed was that despite being in such a casual and relaxed atmosphere, everyone I met still had an intense passion and drive for the work.

What’s a memory that stood out to you at Akili?

During the 2016 Summer Olympic Games, we hosted our own Office Olympics with events including Beer Pong, Tortilla Discus, and a hoverboard race. Everyone pitched in to design and build the events and it was a really fun day of competition in the office!

In your opinion, what makes Akili different?

I have worked several places where the motto was “work hard, play hard”, but sometimes the scale tipped too far in one of those directions. I appreciate how our core values of intensity and fun are both highly valued and lived out, but so is balance. We work hard/play hard and have fun while doing so, but are also encouraged to maintain a balance between our professional and personal lives. In my experience, that is a tremendous differentiator in the professional services industry.

What do you enjoy outside of work?

My husband and I have an 18-month-old son who keeps us very busy these days! In addition to spending time with my family, I enjoy working out at Camp Gladiator, cooking and cheering on the Texas A&M Aggies. Gig’ em!

What keeps you motivated?

I love being a part of a small and growing company. Akili is tremendously nimble, so things change quickly in our environment. Each day is different and brings a new challenge and opportunity, which is both exciting and rewarding.

Tell us about some of the greatest advice you’ve ever received.

“Don’t sweat the small stuff”. It is easy to get caught up in the small details and lose sight of the big picture. I’m a little OCD and detail-oriented, so I’m not always taking this advice myself, but I’m working on it!

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Akili Core Values Series: Service


By Alan Boyer | VP of Delivery

Service: No exceptions, no compromises. Our fiduciary responsibility is to ensure that our professional attitudes and actions serve the best business interests of our clients.

This is a pretty lofty goal and a very bold statement. The question is, how do you make this real? What does it look like when you focus on serving the best business interest of your clients? Can we really serve their interests and Akili’s interests?

I recently heard a story of a consulting firm that found themselves conflicted between their business interests and their clients. This firm had a customer that was interested in exploring a migration of their ERP solution to a cloud solution. The firm was purposely steering the customer away from a cloud solution that might have had substantial economic benefits to the customer because the firm did not want to lose existing hosting and managed services contracts.

Definitely not serving the interests of the customer!

In contrast, Akili once assisted a customer in a system selection process. After looking at many options, the client did not feel that any of the solutions identified met their needs. The customer asked Akili to develop a custom solution and we agreed to a contract to make it happen. Before we began the project, we found a solution that would address the customer’s needs. It would have been easy for us to move forward with the project and never tell the customer about another potential solution. But, we took the solution to the customer and told them that they should look at the software.

In the end, we tore up our contract with them and they moved forward with the solution and had a successful project. This was a win-win for Akili and the customer, as Akili did work for this client for many years in various capacities. Investing in our customers in this way has led to many long-term client relationships. These relationships are clearly valuable to Akili and are also incredibly rewarding from a professional standpoint. It is fun to work with others when this kind of trust exists.

We recently had a potential customer ask if they could talk to someone about their experience with one of the solutions we implement. We arranged a meeting with the customer and a CFO that we have worked with for some time. After several questions about the product, the customer was satisfied. Before he ended the call, the CFO asked if he had selected a partner. The customer said that they were not at that point yet. The CFO told him when he was ready to implement, he should choose Akili. When the customer asked why, the CFO said that Akili was the only consulting firm he has worked with that he believed would always tell him the truth.

That is what Service looks like for us.


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Employee Spotlight: Meet Lindsey Godier

Lindsey Godier has an eye for scouting talented professionals and a passion for bringing people to do work they love. For the first of our Akili Employee Spotlight series, we turned the tables and ‘scouted out’ more about her:

What’s your role at Akili and the most satisfying aspect about it?

I am Akili’s Corporate Recruiter. The most satisfying aspect would be seeing the people I recruit love working here and working well with their team. Recruiting is similar to matchmaking in some ways: there is a list of ideal skills, but then they just have to “fit” on so many other levels. When you see that play out in the office, it makes you want to do it again and again.

How did you become interested in your line of work?

I fell into it and never imagined this is what I would do in my career. I have always enjoyed getting to know people and a few people suggested that I try it out.

What about Akili made you decide to join?

Everyone I spoke to in the interview process was unusually transparent. Typically, you feel like a company is hiding something, or you can only ask certain questions. At the end of my interview with Shiek, he told me that I could call anyone in the company and ask anything I’d like because he wanted me to understand what I was getting myself into, good and bad. I had a realistic expectation day one because of that and knew what I would need to do to be successful.

What’s a memory that stood out to you at Akili?

One year, I was feeling down on my birthday and Shiek came over to my desk and said, “We’re going to lunch”. This was not a scheduled event on his calendar  and as you can imagine, the CEO of a company is extremely busy. So, to take this time out meant so much. There have been several other occasions similar to this where I felt valued and not just as an employee, but as an individual.

In your opinion, what makes Akili different?

I am asked this question often when I’m speaking to potential candidates and I always say the culture: it is unlike any other place I’ve worked. It’s not a culture that is forced on anyone, either. It is created by everyone that works here. People not only enjoy the work that they do and are very passionate about it, but they also enjoy having fun together. You are not just a number or another body to fill a role, but a part of the Akili team (or as I say, family). Your ideas matter and your voice is heard (and often made fun of).

What do you enjoy doing outside of work?

I love working out, playing sand volleyball, exploring the city, hanging out with friends, and my sweet dog, Pippa.

What keeps you motivated?

Seeing how hard everyone works here and wanting to contribute to the team’s success. When you work for, and with, people that are passionate about what they do, it makes you want to do your best every day.

Tell us about some of the greatest advice you’ve ever received.

“Do your very best today”. I tell myself this all the time. I think it’s easy to get wrapped up in what the end result will look like, and hard to focus on one day at a time doing the very best of your ability.

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Akili Core Values Series: Performance


By Mark Butler | Business Process & Organizational Change Management

It is my distinct pleasure to have been invited to write a blog on Akili’s core value of Performance.

This core value is stated as follows:

Performance: Failure is simply not an option. Our projects are not judged to be complete until the expectations of each individual client have been met or exceeded.

We often say that no one of the 12 core values is THE most important. It would be a bit like asking, “Which of the four tires on your car is most important?” Or, “Is the engine more important than the transmission, or the transaxle than the steering wheel, or the gas pedal than the brake?”

No. Every key component is mission critical: it all has to work well together in order to ensure the safe and reliable high-performance outcomes you can trust. And so it goes with the delivery of Akili’s consulting services. High performance demands the best of all contributing elements with every day and each client engagement. No exception.

The definition above has two parts that combine to define ultimate performance, or success.

First, “Failure is Not an Option.” Our reputation is our real business card. Our reputation for the delivery of high value adding services is all we have to offer. It is our stock in trade. We simply cannot afford to accept failure: and we won’t. Our CEO Shiek Shah has told us, “In the worst of circumstances, we may not make money, but we will deliver the promised results.”

Our clients do not engage us to maintain the status quo. They engage us to move the dials. Dials do not move unless we make real and meaningful changes in our client’s ability to increase performance. It is a two-way street: high performance on our part, leads to high performance outcomes in our client’s business processes.

The second part of Performance is, “Our projects are not judged to be complete until the expectations of each individual client have been met or exceeded.” Truly improving performance demands shifts along three key dimensions: People, Process, and Technology. We cannot just show up and deposit a “technology solution” on the doorstep, collect a check, and walk away calling it a success.

Performance is not an event, it is a way of life. It has to be a DNA level commitment. It is different from one-hit wonders and more of a lifetime achievement award. High Performance is an outcome, not a driver trait, per se. It is the result of a collection of important factors working in collective harmony and with the added mental expectation that you must perform and you must produce rock-solid results.

For Akili, high performance lies in the quality of our relationships and our ability to quickly assess and diagnose with laser-guided precision the factors that are impeding high performance. It lies in our ability to envision, describe, and collaboratively develop process and technology changes that liberate our client’s genius, enabling permanent performance improvement.

That is what moves the dials.

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Akili Core Values Series: Priority


By Sean Granfield | Director of Marketing and Alliances

The foundation of Akili’s 20+ years of success has been our belief in Priority: Our existing clients come first and the expansion of our business will not be pursued to the detriment of service levels to those clients. They are our partners and it is our responsibility to take care of them.

We have been extremely fortunate throughout our company history to hire employees that believe and live this critical core value. Through this expression of loyalty to our customers, Akili has built relationships with individuals and companies that have spanned decades. Against an ever-evolving landscape of technologies, partners, employee makeup and delivery methods, we have always placed current customer needs at the forefront of our business outlook.

This means we will drop everything if the situation involving your customer’s needs calls for it. Do everything necessary to ensure that proper support is given to any client situation that needs resolving. It’s not unheard of for our leadership team to get involved under the right circumstance. This approach of service consistently separates Akili from our competition and has earned us the loyalty of our customers; whether they move within their company or, in many cases, move to new companies.

Underlying the decision to prioritize our use of resources in client relationships versus new sales pursuits or internal initiatives is a conviction that what’s best for our customers is best for our company. Every Akili customer is important and should be appreciated and respected in order to earn their business not only today, but tomorrow and the next. Taking customers for granted or giving them less than top priority is a fast way to lose them.

We believe our customers dictate the business success of Akili. Their needs will always be the top most consideration in every decision-making process. The faster we’re able to solve our client’s problems and respond to their needs in a satisfactory manner, the further ahead of our competition we will be.

It’s simply the foundation of our business.

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New Hire Spotlight: Feeling Good About My Team


By Shannon Bachar | Social Media & Content Specialist

The moment I arrived for my first day, I knew that Akili was a company that truly cared about its employees and their success.

After a friendly greeting, I was taken to a desk set up to fit my needs. There, I was welcomed with Akili swag and photos of some of the “finest badasses in all of the universe” that I’d be working alongside. As you know, first day impressions are crucial.

And to me, Akili nailed it.

The weeks following have continued to affirm my initial impression that Akili is a company that, of course, wants to drive results but ultimately, promotes the importance of employee satisfaction (because happy employees equals increased performance and productivity).

Here are some things I’ve learned since that first day:

You don’t have to be a one-trick pony

So, far I’ve dipped my feet into other facets of marketing where I previously haven’t had the chance and therefore, my days have been anything but monotonous. That’s a great thing about Akili: we’re bright as individuals but outstanding as a team. Stepping out of your comfort zone and doing something different is encouraged. Everyone gets to contribute and is equipped with whatever they need to reach that level of success.

Which brings me to my next experience.

Your contribution matters

I’ve been given feedback for essentially everything I do, so I always know where I stand and what I need to do to improve. At the same time, I am never micromanaged because the most important thing is that I get my work done.

This company treats you like the adult that you are. You’re not another face to replace, but an individual with the tools and power to make a difference.

You’ll work hard, but will play hard, too

One of the first emails I read was an invitation to an office putt-putt tournament and happy hour.

Is this a real thing? Can’t say I’ve ever heard of that at an office.

At Akili I’ve noticed that this team works hard and excels at what they do. But not without a little fun along the way. Don’t be surprised if you see someone gliding down the aisles on a hoverboard or a competitive ping-pong match taking place in the hall. Work life balance is key here, because if you don’t have fun, you won’t succeed.

You can openly communicate

The open-door policy here is something I’ve come to enjoy. No more calling someone a couple desks away for a simple question. In addition, the meetings feel more inclusive because everyone is an active participant.

Have a comment for CEO Shiek Shah? Walk right over to his office and strike up a conversation. At Akili, our leader isn’t a face we only see on the company website.

The weeks are flying by, and with everything I’ve experienced so far, I can say with confidence that Akili is truly a company built upon knowledge, passion and culture.

And with that kind of focus, I think I’ll stick around.

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Akili Core Values Series: Fun


By Angela Budagher | Office Manager & Executive Assistant to CEO

If you don’t have fun doing something, you will never excel at it.

(well, we don’t just Excel … we Anaplan too!)

Providing and encouraging work break fun and company events are key components to maintaining our strong company culture. At Akili we are surrounded by smart people who truly live the “work hard, play hard” mentality. We are serious about our work and our play. “Compete like never before” does not stop with client projects. We have trophies for all of our events, and there is never a dull moment for the summer parties, happy hours and in-office tournaments (like putt-putt, ping pong, office Olympics and costume contests). At our company events, the entire office is filled with laughter, smells of spicy snacks and whatever flavor of beer we have on tap. These are fun days that keep us laughing well after the event.

Having fun with what you do in work or life can be about the crazy shenanigans happening at the office, but sometimes it’s all about perspective: choosing your attitude on what you do and how you do it. Like most organizations, everything starts from the top. Our CEO Shiek Shah has a great perspective about everything Akili. He is transparent in having passion for what he does and building a legacy that not only continues to grow, but evolve. Having passion for what we do is driving the essential pivots for company growth.

Promoting fun around the office is also about being human. It’s the acceptance of falling flat on your face and the ability to laugh at it. Getting right back up and using the passion for what we do propels us forward. It’s the perfect recipe for balancing the “work hard, play hard” attitude. Company culture is now more competitive than ever, and at Akili, we strive to drive a culture that supports the humanism of our employees and ignites their passion for work. We want employees to not only come to work, but to be passionate about getting to work (and driving results). Even in the “fun” department, we “Compete like never before.”

Now, let’s grab a beer and get back to work!

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May You Live in Interesting Times


By Shiek Shah | CEO


Interesting times indeed – Whether you get your news from the daily papers, TV or from social media, you cannot escape the news of the tremendous amount of disruption that is going on in the business world caused by changes in consumer behavior.  It started with online shopping for books at Amazon and has now progressed to just about everything imaginable done online. You can buy diamonds (Blue Nile), groceries (Amazon Fresh), and automobiles (Tesla), deposit a check online, consume music and entertainment on demand and so on and so forth.

This massive disruption has caused ALL incumbent industries to shake in their boots. Walmart, the biggest company in the world, acquired (an unprofitable startup) for $3.2 billion last year to compete with Amazon. Bebe closed all of its stores because it could not compete with Amazon. Macy’s, JCPenney, Sears, Michael Kors and a bunch of other retailers are shutting a large number of their stores as consumers become increasingly comfortable with online shopping. Banks will continue to close branch offices as most banking can now be done online. Grocery stores are not immune either. Amazon just announced that they are buying Whole Foods – wait, what? I suspect Amazon will use Whole Foods to improve Amazon Fresh and Amazon Go.

The effects of technology on industries that are a century old are swift and deep. Take the auto industry – the combustible engine was developed over 150 years ago and while we have made great improvements over that time, the basic principles have not changed. The battery technology is changing all of that. Electric cars are here to stay. Autonomous driving technology is developing rapidly. Ride sharing is gaining popularity. So if you are a 100-year-old Ford Motor Company that manufactures gasoline cars, you should feel threatened. The future isn’t bright. Ride sharing means less cars to manufacture. If you make less cars, there are less car loans to grant and therefore less drivers to insure. Electric cars means fewer parts to repair. So if you are an auto loan company, an auto insurance company, or an auto repair company, take heed – changes are coming.

Pick any industry and I will show you how technology is rapidly disrupting it. If you are an intermediary (think stock brokers, real estate agents, insurance agents, and bank tellers) – worry! Technology will replace you – it’s just a question of when! The cascading effects are astounding and the rate of change is accelerating.

So, what do you do if you are a company in an incumbent industry? My recommendation is to first become nimble and agile. You have to make sure your company can react quickly to changing trends. Most of the time, the legacy IT systems are dead weight on companies trying to become nimble and agile. As you refresh your technologies, think about how you can retool, so you can pivot on a dime. If the functionality that you are refreshing is the basic foundation for any enterprise (think payroll processing, AP, AR for example), look at cloud solutions, outsourcing solutions and best of breed solutions so you can not only refresh faster, but expand and contract as necessary. Then innovate, innovate, innovate. What was true 5, 10, 20 years ago is most likely not true today. So hire bright, young people that may not know much about your industry, but do know the trends for their generation. Companies who make decisions based on data have started hiring anthropologists to help mine their data in a holistic way. They ask questions that your typical data analysts do not and in doing so, may uncover trends earlier and then react more quickly than fellow competitors. Bottom line – become the disruptor or risk being disrupted!

Interesting times indeed! – Should you be excited or worried? It all depends on your perspective …