By Sid Powar | COE Director of Supply Chain
When paired with optimized financial decisions, a resilient supply chain is a powerful weapon.
Supply Chain Resilience means building flexibility and to some degree, requires changing the corporate culture. It can reduce cost, increase revenue, improve customer experience and provide a competitive edge for your organization. It requires taking a short-term focus on things like accounts payables and receivables, and a long-term view on working capital by improving inventory and asset management.
According to a recent Gartner survey, 87% of supply chain professionals plan to make investments in pursuit of supply chain resiliency within the next two years.
Companies that implement a digital strategy with financial and operational goals in mind can improve key metrics such as inventory turns by 45% while reducing capital expenditure (CAPEX) and increasing the agility, flexibility and speed of the supply chain.
Not to mention, revenue improves on average by 8-10%.
In order to meet a company’s strategic goals, I suggest looking for tools that balance cost, service time, delivery speed, capital efficiency and flexibility from purchasing raw materials to delivering finished goods. During the pandemic, many companies abruptly reduced cost from their supply chain operations. These cuts needed quick analysis and planning to ensure minimum operations remained for optimal results. Most companies didn’t have the time to make these changes in a surgical manner.
In the future (post pandemic), improving supply chain’s financial performance will mean focusing on technology that helps to quickly collect and analyze data such as supplier performance, customer needs, other risk variables, etc. Supply chains have greater impact on customers and their satisfaction with a product or service.
The last decade’s supply chain management meant improving areas like sourcing, warehousing, inventory, order fulfillment and transportation. The next decade will bring externally focused supply chain management bringing greater financial opportunities. Companies will benefit from integrating more with customers and suppliers externally. These integrations will help organizations learn customer demand patterns which in turn, improve supply chains. The deterioration of global supply chains in 2020 caught everyone off guard. Therefore, strategic sourcing planning and risk management also need to regularly challenge existing assumptions and constraints like: